Who we are

At Modernsaleschandigarh, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or interact with us through chat, phone calls, or popup forms. By using our website, you consent to the practices outlined below.

Information We Collect

We collect basic personal information through a popup form on our website. This form may request your name, email address, phone number, and allow you to select a product category you are interested in (such as Refrigerator, AC, or Smart TV). Additionally, there is a checkbox through which users may acknowledge and consent to receive promotional messages via SMS or RCS messages.

This data is collected solely for the purpose of providing support, responding to inquiries, and offering personalized product recommendations. We also offer options to connect via WhatsApp or phone calls, where users may voluntarily share details with our team for assistance.

How We Use Your Information

The information you provide is used solely to enhance your experience with Modernsaleschandigarh. When you share your details through our popup form or during a WhatsApp chat or phone call, we use that information to contact you regarding your interest in specific products and to offer personalized product guidance based on your preferences. If you have given your consent through the checkbox in the popup form, we may also send you promotional messages via SMS or RCS messages. Additionally, the information helps us improve the overall customer support experience by understanding user needs and streamlining our communication.

WhatsApp, Call & Form Interactions

When you choose to chat with us on WhatsApp, call us, or submit your information through the popup form, you are sharing your information voluntarily. This information is used only for lead generation and direct support by our team. We do not use these channels to collect sensitive information or track user activity beyond the conversation.

Consent for Communication

The popup form includes an optional checkbox, allowing users to authorize us to send notifications or promotional content via SMS or RCS Messages. By checking this box, users explicitly agree to receive updates or offers related to our products. You may opt out at any time by contacting us.

Cookies and Tracking

Modernsaleschandigarh does not use cookies to store or track personal data. Basic traffic data may be analyzed anonymously for site performance and improvements, but no personally identifiable information is collected via cookies.

Data Security

All collected data is stored securely and is only accessible to authorized team members. We take appropriate technical and administrative steps to protect your information from unauthorized access or misuse.

Third-Party Services

While we integrate tools like WhatsApp or other external platforms, we are not responsible for how those third-party services handle your data. Please review their privacy policies before sharing any information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our site constitutes your acceptance of those updates.

Contact Us

If you have questions, concerns, or need further assistance regarding your privacy, please reach out to us at contact@modernsaleschandigarh.com. We value your trust and aim to provide a safe, transparent experience on Modernsaleschandigarh.